Starting InfoRelay.
InfoRelay began as a technology business and grew into a national provider of data center, connectivity, and managed IT services.
InfoConverge builds apps, custom software, and AI tools that make information easier to use and everyday work easier to do.
Years of operating networks and data centers taught us to look beyond the immediate fault. A recurring problem might come from the technology, a gap in documentation, or a process that asks people to do the same work twice.
That habit carries into our software: understand the whole process, find what gets in the way, and build a tool that helps. Reliability, clear information, and thoughtful automation matter as much as the interface.
InfoConverge’s founder, Russell Weiss, brings a background in computer science and decades of experience building technology businesses. Much of that experience took shape at InfoRelay, where the work spanned redundant infrastructure, managed services, and support for customers across the country.
InfoRelay began as a technology business and grew into a national provider of data center, connectivity, and managed IT services.
InfoRelay began building its own network, taking direct responsibility for the connections that kept customer systems reachable.
A regional backbone linked Northern Virginia and Washington, D.C. Multiple paths between facilities improved redundancy and supported growing demand for connectivity.
InfoRelay designed and built its Herndon, Virginia data center and headquarters, with backup generators, flywheel-based uninterruptible power supplies, redundant cooling, and connections to multiple fiber networks.
Dulles Exchange opening announcementServices extended from colocation and dedicated servers to cloud hosting, backup and recovery, and hands-on system management. Round-the-clock technical support helped customers investigate problems and keep their operations running.
Work with local and national technology partners broadened the service offering, alongside an expanded New York presence.
New York expansion announcementThe data center footprint reached Los Angeles, San Jose, Dallas, Chicago, New York, and Miami. A Los Angeles metro fiber ring complemented the Northern Virginia network; capacity upgrades on both rings added private links between facilities and access to more network providers.
Regional fiber network expansionA customer portal brought equipment records, worklogs, support usage, and remote server restarts together. Customers could see what was happening and take action without a separate support request for every task.
Customer portal announcementInfoRelay acquired the Reston facility from 365 Data Centers after providing services there since 2006. It now owned two of the four Northern Virginia facilities where it operated, with more flexibility to tailor space, power, and connectivity.
Reston acquisition announcementInfoRelay and Atlantic Metro announced their merger, combining their colocation, network, cloud, and managed-services businesses.
The companies’ merger announcementThe lesson from those years is practical: a system has to work for the people who rely on it. That means clear information, understandable controls, and a way to investigate when something goes wrong.
Today, that includes SignHelm, our PDF signing product, alongside other apps and custom software. For organizations, our work can connect existing systems, simplify document-heavy processes, and make information easier to find and use. We use AI where it serves the task, with people able to review the result.