Source records
Three incoming notes, still in the form they arrived.
Service request · 12 Aug · Facilities desk
Bay 2 overhead door reverses on close
Door hesitates, then opens again. Occupants are using the side entrance. Restore a reliable close before the weekend public event.
Supplier message · 14 Aug · Northline Controls, parts desk
NL-220 actuator promised for 19 Aug
Replacement actuator is listed in stock at the regional warehouse. Promised ship date 19 Aug. No tracking number has been issued. Quote is tied to the open work order.
Technician note · 15 Aug · Night technician
Clutch slips. Door locked out.
Tracks cleaned; photo-eye aligned. The existing actuator clutch slips under load. Door secured open with the manual lockout. Bay 2 stays out of service until the new actuator is fitted. After-18:00 access needed to avoid public hours.